Acceptable Use Policy

Last Reviewed: 8 September 2025

This acceptable use policy covers the products, services, and technologies (collectively referred to as the "Products") provided by Whitelin Assets UAB under any ongoing agreement. It’s designed to protect us, our customers and the general Internet community from unethical, irresponsible and illegal activity.

Whitelin Assets UAB customers found engaging in activities prohibited by this acceptable use policy can be liable for service suspension and account termination. In extreme cases, we may be legally obliged to report such customers to the relevant authorities.

1. Fair Use

We provide our facilities with the assumption your use will be "business as usual", as per our offer schedule. If your use is considered to be excessive, then additional fees may be charged or capacity may be restricted.

We are opposed to all forms of abuse, discrimination, rights infringement and/or any action that harms or disadvantages any group, individual or resource. We expect our customers and, where applicable, their users ("end-users") to likewise engage our Products with similar intent.

2. Customer Accountability

We regard our customers as being responsible for their own actions as well as for the actions of anyone using our Products with the customer's permission. This responsibility also applies to anyone using our Products on an unauthorized basis as a result of the customer's failure to put in place reasonable security measures.

Paymint services are available only to individuals aged 18 and over.

By accepting Products from us, our customers agree to ensure adherence to this policy on behalf of anyone using the Products as their end users. Complaints regarding the actions of customers or their end-users will be forwarded to the nominated contact for the account in question.

If a customer - or their end-user or anyone using our Products as a result of the customer - violates our acceptable use policy, we reserve the right to terminate any Products associated with the offending account or the account itself or take any remedial or preventative action we deem appropriate without notice. To the extent permitted by law, no credit will be available for interruptions of service resulting from any violation of our acceptable use policy.

3. Prohibited Activity

Copyright Infringement and Access to Unauthorized Material

Our Products must not be used to transmit, distribute or store any material in violation of any applicable law. This includes but isn't limited to:

  • Any material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorization.
  • Any material that is obscene, defamatory, constitutes an illegal threat or violates export control laws.
  • Engaging in fraudulent financial promotions, investment scams, or pump-and-dump schemes.
  • Conducting unlicensed money transmission, remittance, or other regulated financial services.
  • Manipulating cryptocurrency markets or attempting to artificially influence prices or liquidity.

4. AML/CTF and Sanctions Compliance

You must comply with all applicable Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) laws. You may not use Paymint services to circumvent or violate sanctions, embargoes, or trade restrictions imposed by the EU, UN, US, UK, or any other competent authority.

5. Spam and Unauthorized Message Activity

Our Products must not be used for the purpose of sending unsolicited bulk or commercial messages in violation of the laws and regulations applicable to your jurisdiction ("spam").

This includes but isn't limited to:

  • Sending spam, soliciting customers from spam sent from other service providers, and collecting replies to spam sent from other service providers.
  • Running unconfirmed mailing lists or telephone number lists ("messaging lists").
  • Using email lists, telephone number lists or databases purchased from third parties intended for spam or unconfirmed messaging list purposes.

6. Unethical, Exploitative, and Malicious Activity

Our Products must not be used for the purpose of advertising, transmitting or otherwise making available any software, program, product or service designed to violate this acceptable use policy, or the acceptable use policy of other service providers.

Examples include:

  • Hacking, cracking, phishing, or unauthorized access to resources.
  • Introducing viruses, malware, or malicious code.
  • Harassment, hate speech, threats, or discrimination.
  • Publishing or transmitting violent content, child exploitation, or threats to health/safety.
  • Activities related to illegal gambling, terrorism, narcotics trafficking, arms trafficking, or weapons of mass destruction.

7. Unauthorized Use of Whitelin Assets UAB Property

We prohibit the impersonation of Whitelin Assets UAB, the representation of a significant business relationship with Whitelin Assets UAB, or ownership of any Whitelin Assets UAB property (including our Products and brand) for the purpose of fraudulently gaining service, custom, patronage or user trust.

8. About This Policy

This policy outlines a non-exclusive list of activities and intent we deem unacceptable and incompatible with our brand.

We reserve the right to modify this policy at any time by publishing the revised version on our website. The revised version will be effective from the earlier of:

  • The date the customer uses our Products after we publish the revised version on our website; or
  • 30 days after we publish the revised version on our website.